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Solution:

1Print the image on twenty sheets. Do glossy lines appear on the tenth sheet and later sheets?

Yes

Go to the next step.

No

You cannot resolve the problem with this procedure. Contact your service representative.

2In [Advanced Settings] for the custom paper in use, select [Fusing Heat Roller Temperature Adj] and decrease the value by 5 degrees.

3Print the image on twenty sheets. Do glossy lines appear on the tenth sheet and later sheets?

Yes

Repeat Step 2 and 3. If the problem persists even though the setting has reached its minimum value, contact your service representative. If the problem is resolved, go to the next step.

No

Go to the next step.

4Check the toner fusion. Is it satisfactory?

Yes

Finished!

No

Restore the previous setting and contact your service representative.