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In [Advanced Settings] for the custom paper in use, select [Paper Transfer Current; Trail Edge Dist].
Check the present value. Is it the upper limit?
Yes |
Go to Step 5. |
No |
Go to the next step. |
Increase the value by 5 mm in [Paper Transfer Current; Trail Edge Dist].
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Go to the next step. |
In [Advanced Settings] for the custom paper in use, select [Paper Transfer Current; Trail Edge].
Check the present value. Is it the lower limit?
Yes |
Reset the value back to the factory-default settings and perform steps from Step 1 again. |
No |
Decrease the value by 20% in [Paper Transfer Current; Trail Edge]. |
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Repeat Steps 5 to 7. If the problem persists even though you have decreased the value to the lower limit, contact your service representative. |
