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Solution:

Before you perform the solution procedure, make sure that the environmental conditions where you are using the machine meet those recommended for use. For details on the environmental conditions for use, see "Where to Put Your Machine", About This Machine.

The solution depends on the interval.

Note

  • To adjust the following settings, pre-register the type of paper in use as a custom paper. For details about registering custom papers, see "Registering a Custom Paper", Paper Settings.

Interval

Solution

Approximately 12-18 mm (0.5-0.7 inches)

Contact your service representative.

Approximately 60 mm (2.4 inches)

In [Advanced Settings] for the custom paper in use, adjust the value in [Transfer Timing Roller Feed Speed Adj] according to the type and thickness of paper in use. If the problem persists, contact your service representative.

Approximately 95 mm (3.7 inches)

Contact your service representative.

Approximately 314 mm (12.4 inches)

Replace the photoconductor unit. If the problem persists, contact your service representative.

Note

  • For details about replacing the photoconductor unit, see Replacement Guide.