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Solution:

1Measure in millimeters how far the fainter area extends from the trailing edge.

2Configure the following settings in [Advanced Settings] for the custom paper in use.

In [Paper Transfer Current; Trail Edge Dist], enter the value you measured in Step 1 plus an additional 10 mm.

3In [Advanced Settings] for the custom paper in use, make a note of the present value in [Paper Transfer Current; Trail Edge].

4Increase the scaling factor in the above setting by 10 percentage points.

5Print the image. Is the problem resolved?

Yes

Finished!

No

Increase the scaling factor by 5 percentage points.

6Repeat Step 5. If the problem persists even though you have increased the scaling factor by 50 percentage points, restore the value noted in Step 3 and go to the next step.

7Decrease the scaling factor in the above setting by 10 percentage points.

8Print the image. Is the problem resolved?

Yes

Finished!

No

Decrease the scaling factor by 5 percentage points.

9Repeat Step 8. If the problem persists even though you have decreased the scaling factor by 50 percentage points, restore the value noted in Step 3 and contact your service representative.