Measure in millimeters how far the fainter area extends from the trailing edge.
Configure the following settings in [Advanced Settings] for the custom paper in use.
In [Paper Transfer Current; Trail Edge Dist], enter the value you measured in Step 1 plus an additional 10 mm.
In [Advanced Settings] for the custom paper in use, make a note of the present value in [Paper Transfer Current; Trail Edge].
Increase the scaling factor in the above setting by 10 percentage points.
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Increase the scaling factor by 5 percentage points. |
Repeat Step 5. If the problem persists even though you have increased the scaling factor by 50 percentage points, restore the value noted in Step 3 and go to the next step.
Decrease the scaling factor in the above setting by 10 percentage points.
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Decrease the scaling factor by 5 percentage points. |
Repeat Step 8. If the problem persists even though you have decreased the scaling factor by 50 percentage points, restore the value noted in Step 3 and contact your service representative.