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Be sure to perform Step "(a) Increase the current value" first, and then Step "(b) Decrease the current value".
(a) Increase the current value
In [Advanced Settings] for the custom paper you are using, take a note of the values set for [Paper Transfer Current; Lead Edge] and [Paper Transfer Current; Lead Edge Dist].
For [Paper Transfer Current; Lead Edge Dist], is the set value the upper limit?
Yes |
Go to Step 7. |
No |
Increase the set value by 5 percentage points. |
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Go to the next step. |
For [Paper Transfer Current; Lead Edge], is the set value lower than 200?
Yes |
Increase the set value by 10 percentage points. |
No |
Reset [Paper Transfer Current; Lead Edge] to the initial value and repeat the steps from Step 2. |
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Repeat the steps from Step 4. |
If the problem is not resolved by repeating the steps from Step 4 to increase the value of [Paper Transfer Current; Lead Edge] to "200", reset it to the value noted in Step 1 and go to Step "(b) Decrease the current value".
For [Paper Transfer Current; Lead Edge], is the set value lower than 200?
Yes |
Increase the set value by 10 percentage points. |
No |
Switch to a different paper type. |
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Repeat the steps from Step 7. |
If the problem is not resolved by repeating the steps from Step 7 to increase the value of [Paper Transfer Current; Lead Edge] to "200", reset it to the value noted in Step 1 and go to Step "(b) Decrease the current value".
(b) Decrease the current value
In [Advanced Settings] for the custom paper you are using, decrease the value of [Paper Transfer Current; Lead Edge] by 10 percentage points.
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Decrease the value by a further 10 percentage points. |
Repeat Step 2. If the problem is not resolved by decreasing the value by a total of 50 percentage points, reset it to the value noted in Step "(a) Increase the current value" and contact your service representative.
