Skip header
 

Solution:

1In [Advanced Settings] for the custom paper in use, select [Image Transfer Current Setting].

2Check the present value. Is it lower than 100 microA?

Yes

Carry out all of the following:

(1) Increase the value by 5 microA in [Image Transfer Current Setting].

(2) Set [Paper Transfer Current; Trail Edge] to "200%".

(3) Set [Paper Transfer Current; Trail Edge Dist] to "30 mm".

No

No further improvement is likely. Contact your service representative.

3Print the image. Is the problem resolved?

Yes

Finished!

No

Repeat Steps 1 to 3. If the problem persists even though you have increased the value to 100 microA, contact your service representative.