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Solution:

The solution depends on the area in which the line splatter occurs. If the splatter occurs 15 mm (0.6 inches) or less from the leading edge, follow Procedure (a) on the following page; otherwise, follow Procedure (b) on the following page.

a) Line splatter that is 15 mm (0.6 inches) or less from the leading edge

Increase the leading edge margin to more than 15 mm (0.6 inches) using one of the following procedures:

  1. Adjusting the shift image

    In [Advanced Settings] for the custom paper in use, specify [Adj Image Position of Side1 With Feed] for the side 1 of the paper and [Adj Image Position of Side2 With Feed] for the side 2.

  2. Adjusting the mask width at the leading edge

    In [Advanced Settings] for the custom paper in use, specify [Adjust Erase Margin of Leading Edge].

  3. Adjusting the file's leading edge margin

    Increase the leading edge margin in the print settings for the image to be printed.

For details about adjusting the shift image and adjusting the mask width at the leading edge, see Adjustment Item Menu Guide.

If you cannot increase the leading edge margin to more than 15 mm (0.6 inches), contact your service representative.

b) Line splatter that is in an area more than 15 mm (0.6 inches) from the leading edge

  1. In [Advanced Settings] for the custom paper in use, select [Image Transfer Current Setting].

  2. Check the present value. Is it the upper limit?

    Yes

    Go to Step 5.

    No

    Go to the next step.

  3. Increase the absolute value of the current by 5 microA in [Image Transfer Current Setting].

  4. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Increase the value by 5 microA. If the problem persists even though you have increased the value to the upper limit (150 microA), go to the next step.

  5. Do you mind if image density is low?

    Yes

    Contact your service representative.

    No

    Go to the next step.

  6. In [Advanced Settings] for the custom paper in use, select [Adjust Toner Adhesion].

  7. Check the present value. Is it the lower limit?

    Yes

    Contact your service representative.

    No

    Decrease the value by 1 in [Adjust Toner Adhesion].

  8. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Repeat Steps 5 to 7. If the problem persists even though you have decreased the value to the lower limit, contact your service representative.
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