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The solution depends on which side of the paper the problem occurs on.
If the problem occurs on side 1 of the paper, perform the solution described in (a).
If the problem occurs on side 2 of the paper, perform the solution described in (b).
If the problem occurs on both sides, perform the solutions described in (a), and then (b).
(a) If the problem occurs on side 1
Adjust the setting for the side 1 of the paper. In [Advanced Settings] for the custom paper in use, increase the absolute value of the negative current by 5% in [Paper Transfer Current Setting: Side 1].
Example: If the present current is －40 
A, change it to －42 A.
Print the image. Is the problem resolved?
Yes |
Finished! If the problem also occurs on side 2 of the paper, perform the solution described in "(b) If the problem occurs on side 2". |
No |
Increase the absolute value of the negative current by another 5%. |
Repeat Step 2. If the problem persists, contact your service representative.
(b) If the problem occurs on side 2
Adjust the setting for the side 2 of the paper. In [Advanced Settings] for the custom paper in use, increase the absolute value of the negative current by 5% in [Paper Transfer Current Setting: Side 2].
Example: If the present current is －40 A, change it to －42 A.
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Increase the absolute value of the negative current by another 5%. |
Repeat Step 2. If the problem persists, contact your service representative.
