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In the [Machine: Maintenance] group on the [Adjustment Settings for Skill Operators] menu, execute [Execute Charger Cleaning].
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Go to the next step. |
Detach the charge unit and check its surface. Is the surface stained?
Yes |
Contact your service representative. |
No |
Go to the next step. |
Detach the photoconductor unit and check the drum surface. Is the surface stained or scratched?
Stained: |
Replace the cleaning unit for PCU. |
Scratched: |
Replace the photoconductor unit. |
Neither: |
Contact your service representative. |
If the problem persists even though you have replaced the cleaning unit for PCU or photoconductor unit, contact your service representative.
For details about replacing the charge unit, cleaning unit for PCU and photoconductor unit, see Replacement Guide.
