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Increasing the temperature when using thin paper with a thickness equivalent to Paper Weight 0 or 1 may cause paper curling, resulting in paper jams at the fusing unit. Carry out steps from Step 6 when using thin paper with a thickness equivalent to Paper Weight 0 or 1.
Increase the temperature by 5 degrees in [Fusing Heat Roller Temperature Adj] in [Advanced Settings] for the custom paper in use.
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Go to the next step. |
Increase the temperature an additional 5 degrees in [Fusing Heat Roller Temperature Adj].
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Go to the next step. |
Have changes to the settings resulted in glossy lines or paper misfeed?
Yes |
Decrease the temperature by 10 degrees, and then go to the next step. |
No |
Go to the next step. |
Set [Adjust Cleaning Web Motor Interval] to 0.01 in [Advanced Settings] for the custom paper in use.
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
No further improvement is likely. Contact your service representative. |
Decreasing the value in [Adjust Cleaning Web Motor Interval] will shorten the replacement cycle of the cleaning web.
