The messages related to copy and Document Server functions are displayed on Type 1, 2 and 3 machines.
Messages |
Causes |
Solutions |
|---|---|---|
“Adjusting the temperature of the binding glue.” |
The binding glue is being heated. |
Wait until the glue has reached the correct temperature for binding. |
“Cannot delete the folder because it contains locked files. Please contact the file administrator.” |
The folder cannot be deleted because it contains a locked original. |
Unlock the locked original to delete it. For details about locked files, see "Managing Stored Files", Security Guide. |
“Cannot detect original size.” |
The original placed on the exposure glass is a non-standard size. |
|
“Cannot detect original size.” |
Original is not placed, or the original placed on the exposure glass is a non-standard size. |
|
“Cannot display preview of this page.” |
The image data may have been corrupted. |
Press [Exit] to display the preview screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page" area to change the page, and then a preview of the next page will appear. |
“Cannot punch this paper size.” |
The Punch function cannot be used with paper size selected. |
Select a proper paper size. For details about proper paper sizes, see "Specifications for Punch Unit", Maintenance and Specifications. |
“Cannot staple paper of this size.” |
The Staple function cannot be used with paper size selected. |
Select a proper paper size. For details about proper paper sizes, see "Specifications for Finisher SR5050" or "Specifications for Booklet Finisher SR5060", Maintenance and Specifications. |
“Check paper size.” |
An irregular paper size is set. |
If you press the [Start] key, the copy will start using the selected paper. |
“Duplex is not available with this paper size.” |
A paper size not available in Duplex mode has been selected. |
Select a proper paper size. For details about proper paper sizes, see "Duplex Copying", Copy/ Document Server. |
“Exceeded the maximum number of sheets that can be used. Copying will be stopped.” |
The number of pages the user is permitted to copy has been exceeded. |
For details about how to check the number of copies available per user, see "Managing Print Volume per User", Security Guide. |
“Exceeded the maximum number of multi-sheet fold. Printing will be cancelled.” |
A print job was canceled because more than the maximum number of Multi-sheet Fold was specified. |
Specify fewer sheets for the Multi-sheet Fold function. For details about the maximum number of Multi-sheet Fold, see "Specifications for Multi-Folding Unit", Maintenance and Specifications. |
“Exceeded max. No. of sheets possible for Ring Binding.” |
The number of sheets per set exceeds the limit for Ring Binding. |
Check the maximum number of sheets that can be ring bound. For details about the limit for Ring Binding, see "Specifications for Ring Binder", Maintenance and Specifications. |
“File being stored exceeded max. number of pages per file. Copying will be stopped.” |
The scanned originals have too many pages to store as one document. |
Press [Exit], and then store again with an appropriate number of pages. |
“Magazine or Booklet mode is not available due to mixed image mode.” |
You selected the "Magazine" or "Booklet" function for originals scanned using different functions, such as copy and printer. |
Make sure originals for the "Magazine" or "Booklet" function are scanned using the same function. |
“Maximum number of sets is n.” (A figure is placed at n.) |
The number of copies exceeds the maximum copy quantity. |
You can change the maximum copy quantity from [Max. Copy Quantity] in [General Features] under [Copier / Document Server Features]. For details about Max. Copy Quantity, see "General Features", Copy/ Document Server. |
“Memory is full. nn originals have been scanned. Press [Print] to copy scanned originals. Do not remove remaining originals.” ("n" in the message represents a changeable number.) |
The scanned originals exceed the number of pages that can be stored in memory. |
|
“Perfect Binding is not available for different paper sizes.” |
Mixed Sizes mode is specified. |
Cancel Mixed Sizes mode, or specify the Auto Reduce / Enlarge function. |
“Perfect Binding is not available with the settings.” |
Perfect Binding is not possible under the settings that you have specified. |
Check the current settings. For details about which functions are not available when Perfect Binding is specified, see "Perfect Binding", Copy/ Document Server. |
“Perfect Binding is not available with this finishing size.” |
Perfect Binding cannot be used with the finishing size that you have specified. |
Select a proper finishing size. For details about proper finishing sizes, see "Specifications for Perfect Binder", Maintenance and Specifications. |
“Perfect Binding is not available with this No. of sheets.” |
Perfect Binding is not possible with the number of sheets that you have specified. |
For details about the proper number of sheets, see "Specifications for Perfect Binder", Maintenance and Specifications. |
“Contains incorrect setting(s) for Perfect Binding.” |
Perfect Binding cannot be used with the paper size that you have specified. |
Select a proper paper size. For details about proper paper sizes, see "Specifications for Perfect Binder", Maintenance and Specifications. |
“Press [Continue] to scan and copy remaining originals.” |
The machine checked if the remaining originals should be copied after the scanned originals were printed. |
Remove all copies, and then press [Continue] to continue copying. Press [Stop] to stop copying. |
“Ring Binding is not available for different paper sizes.” |
Mixed Sizes mode is specified. |
Cancel Mixed Sizes mode, or specify the Auto Reduce / Enlarge function. |
“Ring Binding is not available with the selected position.” |
Ring Binding cannot be applied in the position that you have specified. |
Select a proper binding position. For details about proper binding positions, see "Ring Binding", Copy/ Document Server. |
“Ring Binding is not available with the settings.” |
Ring Binding is not possible under the settings that you have specified. |
Check the current settings. For details about which functions are not available when Ring Binding is specified, see "Ring Binding", Copy/ Document Server. |
“Ring Binding is not available with this paper size.” |
Ring Binding cannot be used with the paper size that you have specified. |
Select a proper paper size. For details about proper paper sizes, see "Specifications for Ring Binder", Maintenance and Specifications. |
“Stapling capacity exceeded.” |
The number of sheets per set is over the stapler capacity. |
Check the stapler capacity. For details about the stapler capacity, see "Specifications for Finisher SR5050" or "Specifications for Booklet Finisher SR5060", Maintenance and Specifications. |
“The selected folder is locked. Please contact the file administrator.” |
An attempt was made to edit or use a locked folder. |
For details about locked folders, see "Managing Folders", Security Guide. |
![]()
If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see "Recommended Paper", Paper Specifications and Adding Paper.
If you set [Memory Full Auto Scan Restart] in [Input / Output] of User Tools to [On], even if the memory becomes full, the memory overflow message will not be displayed. The machine will make copies of the scanned originals first, and then automatically proceed to scan and to copy the remaining originals. In this case, the resulting sorted pages will not be sequential. For details about Memory Full Auto Scan Restart, see "Input / Output", Copy/ Document Server.