Only the file administrator can unlock folders.
If you specify [On] for "Enhance File Protection", the folder will be locked and become inaccessible if an invalid password is entered 10 times. This section explains how to unlock folders.
"Enhance File Protection" is one of the extended security functions. For details about this and other extended security functions, see Specifying the Extended Security Functions.
Log in as the file administrator from the control panel.
Press [User Tools] () on the top right of the screen to close the initial settings screen.
If the message “You do not have the privileges to use this function.” appears, press [Exit].
Press [Home] () at the bottom of the screen in the center.
Press the [Document Server] icon.
If the message “You do not have the privileges to use this function.” appears, press [Exit].
Press [Edit Folder].
Select the folder.
The icon appears next to a folder locked by the Enhance File Protection function.
Press [Unlock].
Press [Unlock].
The icon changes to the icon.
Log out.
This can also be specified via Web Image Monitor. For details, see Web Image Monitor Help.