Skip header
 

Checking Error Logs

If files could not be stored due to printing errors, identify the cause of the errors by checking the error log on the control panel.

Important

  • The most recent 30 errors are stored in the error log. If a new error is added when there are 30 errors already stored, the oldest error is deleted. However, if the oldest error is a Sample Print, Locked Print, Hold Print, or Stored Print error, it is not deleted. The error is stored separately until the number of errors reaches 30.

  • If the main power switch is turned off, the log is deleted.

  • For SP C342DN, you cannot view [Error Log] on the Simple Screen.

SP C340DN

Press [Option], and then select setting items using the [Down arrow key] or [Up arrow key] key.

1Select [Error Log] Press [OK]

2Select a type of print jobs Press [OK]

3Select the error log you want to check.

SP C342DN

1Press the [Printer] icon on the [Home] screen.

2Display the error log.

[Other Functns.] [Error Log]

3Select the error log you want to check, and then press [Details].