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The Printed Image is Different from the Image on the Computer

Problem

Solutions

The printed image is different from the image on the computer's display.

When you use some functions, such as enlargement or reduction, the layout of the image might be different from that displayed on the computer display.

Images are cut off, or excess pages are printed.

If you are using paper smaller than the paper size selected in the application, use the same size paper with that selected in the application. If you cannot load paper of the correct size, use the reduction function to reduce the image, and then print.

For details, see the printer driver's Help.

As a result of printing using PDF Direct Printing, characters are missing or misshapen.

Before printing, embed the font in the PDF file to be printed.

The paper size appears on the control panel and printing is not performed with PDF Direct Print.

When PDF Direct Print is used, printout requires paper set within the PDF file. When a message indicating a paper size appears, either place the indicated size in the paper tray or perform Form Feed.

Also, if [Sub Paper Size] in the [System] menu is set to [Auto], printing is performed assuming Letter size and A4 size to be the same size. For example, when a PDF file set to A4 size paper is printed using PDF Direct Print and Letter size paper is loaded in the paper tray, or vice versa, the file will be printed out.

The printer takes a long time to start printing.

The printer accesses the USB interface when it receives a print job from the USB device server's network. In this case, it takes longer than usual to start a print job received from the printer's network.

If it takes too long to start printing, specify a shorter period for [I/O Timeout] using the printer's control panel.