Message |
Cause |
Solution |
---|---|---|
“All the pages are detected as blank. No file was created.” |
No PDF file was created because all the pages of the scanned original were detected as blank when [On] is specified for [Delete Blank Page] in [OCR Settings]. |
Check whether the original is set upside down. Change [OCR Scanned PDF: Blank Page Sensitivity] in [Scanner Features] to "Sensitivity Level 1". |
“Check original's orientation.” |
Originals may sometimes not be scanned depending on a combination of items such as the specified scaling factor and document size. |
Change the orientation of the original, and then scan the original again. |
“Exceeded max. data capacity.” “Check scanning resolution, then press Start key again.” |
The scanned data exceeded maximum data capacity. |
Specify the scan size and resolution again. Note that it may not be possible to scan very large originals at a high resolution. For details about the settings for the scanner function, see "Relationship between Resolution and Scan Size", Scan. |
“Exceeded max. data capacity.” “Check the scanning resolution, then reset n original(s).” ("n" in the message represents a variable.) |
The scanned original exceeded maximum data capacity. |
Specify the scan size and resolution again. Note that it may not be possible to scan very large originals at a high resolution. For details about the settings for the scanner function, see "Relationship between Resolution and Scan Size", Scan. |
“Exceeded max. data capacity.” “Check the resolution and the ratio and then press the Start key again.” |
The data being scanned is too large for the scale ratio specified in [Specify Size]. |
Reduce the resolution or [Specify Size] value, and then scan the original again. |
“Exceeded max. number of files which can be used in Document Server at the same time.” |
The maximum number of files that can be stored in the Document Server has been exceeded. |
Check the files stored by the other functions, and then delete unneeded files. For details about how to delete files, see "Deleting Stored Documents", Copy/ Document Server. |
“Not all of the image will be scanned.” “Check the ratio and then press the Start key again.” |
If the scaling factor specified in "Specify Reproduction Ratio" is too large, part of the image may be lost. |
Reduce the scaling factor in "Specify Reproduction Ratio", and then try to scan the original again. If displaying the entire image is not necessary, press [Start] to start scanning with the current scaling factor. |
“Not all of the image will be scanned.” “Check the ratio and then press the Start key again.” |
Using "Specify Reproduction Ratio" to scale down a large document may cause part of the image to be lost. |
Specify a large size in [Specify Size], and then scan the original again. If displaying the entire image is not necessary, press [Start] to start scanning with the current scaling factor. |
“The size of the scanned data is too small.” “Check the resolution and the ratio and then press the Start key again.” |
The data being scanned is too small for the scale ratio specified in [Specify Size]. |
Specify a higher resolution or a large size in [Specify Size] and then scan the original again. |