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When there is a problem with the print settings

Message

Cause

Solution

“Classification Code is incorrect.”

The classification code has not been entered, or the classification code has been entered incorrectly.

Enter the correct classification code.

“Classification Code is incorrect.”

The classification code is not supported with the printer driver.

Select [Optional] for classification code. For details about how to specify classification code settings, see "Configuring Classification Codes", Print.

“Duplex has been cancelled.”

Duplex printing was canceled.

Change the setting for "Apply Duplex" in [Tray Paper Settings] to enable duplex printing for the paper tray. For details about setting "Apply Duplex", see "Tray Paper Settings", Connecting the Machine/ System Settings.

“Exceeded max. pages. Collate is incomplete.”

The number of pages exceeds the maximum number of sheets that you can use Collate with.

Reduce the number of pages to print.

“Output tray has been changed.”

The output tray was changed because the paper size of the specified output tray is limited.

Specify the proper output tray.

“Print overrun.”

Images were discarded while printing.

Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help.