Top Page > Troubleshooting > Troubleshooting When You Use the Scanner Function > When You Cannot Send Scanned Files > When Stored Files Cannot Be Accessed
Problem |
Cause |
Solution |
The stored file is locked and is not accessible. |
The password-protected file is locked because the password was incorrectly entered ten times. |
For details about locked files, see "User Lockout Function", Security Guide. |