![]()
If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see "Recommended Paper Sizes and Types", Paper Specifications and Adding Paper.
Message |
Cause |
Solution |
|---|---|---|
“Cannot use this setting for images above 36 inch × 48 inch.” |
The image is too large for editing or printing. The machine cannot print or edit images larger than 36 × 48 in. |
Cancel printing or editing. |
“Cannot delete the folder because it contains locked files. Please contact the file administrator.” |
The folder cannot be deleted because it contains a locked original. |
Unlock the locked original to delete it. For details about locked files, see "Managing Stored Files", Security Guide. |
“Cannot detect original size.” |
The machine cannot detect the size of the original. |
Specify the size manually. Do not use Auto Paper Select mode or the Auto Reduce / Enlarge function. |
“Cannot display preview of this page.” |
The image data may have been corrupted. |
Press [Exit] to display the preview screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page" area to change the page, and then a preview of the next page will appear. |
“Check paper size.” |
An irregular paper size is set. |
If you press the [Start] key, the copy will start using the selected paper. |
“File being stored exceeded max. number of pages per file. Copying will be stopped.” |
The scanned originals have too many pages to store as one document. |
Press [Exit], and then store again with an appropriate number of pages. |
“Maximum number of sets is n.” ("n" is replaced by a variable.) |
The number of copies exceeds the maximum copy quantity. |
You can change the maximum copy quantity from [Max. Copy Quantity] in [General Features] under [Copier / Document Server Features]. For details about Max. Copy Quantity, see "General Features", Copy/ Document Server. |
“Memory is full. nn originals have been scanned. Press [Print] to copy scanned originals. Do not remove remaining originals.” ("n" is replaced by a variable.) |
The number of scanned originals exceed the number of pages that can be stored in memory. |
Press [Print] to copy scanned originals and cancel the scanning data. Press [Clear Memory] to cancel the scanning data and not copy. |
“Press [Continue] to scan and copy remaining originals.” |
The machine checked if the remaining originals should be copied, after the scanned originals were printed. |
Remove all copies, and then press [Continue] to continue copying. Press [Stop] to stop copying. |
“Rotate Sort is not available with this paper size.” |
A size of paper for which Rotate Sort is not available is selected. |
Select an appropriate paper size. For details about paper sizes, see "Sort", Copy/ Document Server. |
“The selected folder is locked. Please contact the file administrator.” |
An attempt was made to edit or use a locked folder. |
For details about locked folders, see "Managing Folders", Security Guide. |