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Paper jam occurs at the separation claw due to paper curling, bending paper corners. This problem occurs when thin paper of 52.3-80 g/m2 is used. Paper bent at corners will be delivered.
Decurling method
Perform "Decurling Type 2" in Table 1 to decurl the paper downward when it enters the separation claw.
In the 03: [Machine: Paper Feed/ Output] group on the [Adjustment Settings for Skilled Operators] menu, select 0301: [Adjust Paper Curl].
If the problem occurs on side 1 for single-sided or duplex printing, select [The paper tray' name (1 Sided)]. If the problem occurs on side 2 for duplex printing, select [The paper tray' name (2 Sided)].
For example, to decurl the paper fed from Tray 1, select [Tray 1 (1 Sided)] or [Tray 1 (2 Sided)].
Select [Adjust 
Curl: Weak], [Adjust Curl: Medium], or [Adjust Curl: Strong].
Select the degree of decurling from "Weak", "Medium", and "Strong" according to the degree of curling. If you cannot assess the degree of curling, try decurling in the order of "Weak", "Medium", and "Strong". Decurling more than necessary may cause a paper jam, scratches, or sheets being bent at corners.
