When printing is performed on pre-printed paper, the machine may wrongly detect the pre-printed area as the edge of the paper and display the jam code J097 or J098.
Carry out the following settings;
Procedure 1: Wrong masking
<If custom paper is used>
To adjust the following settings, pre-register the type of paper in use as a custom paper. For details about registering custom papers, see "Registering a Custom Paper", Paper Settings.
In [Advanced Settings] for the custom paper, set 015: [Skew Detection] to [Off].
Set 117: [Deactivate Image Position Adjustment] to [Activate].
<If custom paper is not used>
In the 01: [Machine: Image Position] group on the [Adjustment Settings for Skilled Operators] menu, set 0104: [Skew Detection] to [Off].
Set 0103: [Deactivate Image Position Adjustment Across Feed Dir] to [On].
Procedure 2: Using pre-printed paper as color paper.
For details see, If (J098) Appears.