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A paper jam has occurred at the separation claw.
To adjust the following settings, pre-register the type of paper in use as a custom paper. For details about registering custom papers, see "Registering a Custom Paper", Paper Settings.
In [Advanced Settings] for the custom paper, check the present value in 014: [Adjust Erase Margin of Trailing Edge]. Is it lower than 3 mm?
Yes |
In 014: [Adjust Erase Margin of Trailing Edge], adjust the trailing edge margin to make it 3 mm or longer. |
No |
Contact your service representative. |
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Contact your service representative. |
