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Solution:

Carry out the following sequence of procedures. Terminate the sequence as soon as the problem is resolved.

Procedure 1: Decrease the nip width

1In [Advanced Settings] for the custom paper, set 092: [Fusing Nip Width Setting] to "3".

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Set 092: [Fusing Nip Width Setting] to "2".

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Set 093: [Put Pressure before Fusing] to [Off] and proceed to "Procedure 2: Decrease the pressure roller temperature".

Procedure 2: Decrease the pressure roller temperature

1In [Advanced Settings] for the custom paper, adjust the pressure roller temperature.

<Printing in full color>

Decrease the value in 090: [Fusing Pressr. Rllr. Temp. Adjst.: FC] by 20 degrees.

<Printing in black and white>

Decrease the value in 091: [Fusing Pressr. Rllr. Temp. Adjst.: B&W] by 20 degrees.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Repeat Steps 1 to 2. If the problem persists even though you have decreased the value in 090: [Fusing Pressr. Rllr. Temp. Adjst.: FC] or 091: [Fusing Pressr. Rllr. Temp. Adjst.: B&W] to 30 degrees, contact your service representative.

Note