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Solution:

1Remove the paper from the paper tray, ruffle it, and reload it.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Clean the paper feed pass.

3Print the image. Has the problem been resolved?

Yes

Finished!

No

In [Advanced Settings] for the custom paper, increase the value in 094: [Adjust Adding Fusing Temperature 1] and 095: [Adjust Adding Fusing Temperature 2] by 5 degrees.

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Increase the value in 094: [Adjust Adding Fusing Temperature 1] and 095: [Adjust Adding Fusing Temperature 2] by 5 degrees.

5Print the image. Has the problem been resolved?

Yes

Finished!

No

If the problem persists, proceed the steps in Paper Edges Are Stained (1), Paper Edges Are Stained (2) or Paper Edges Are Stained (3).

Note