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Solution:

1In [Advanced Settings] for the custom paper, increase all the value in 018: [Adjust Toner Adhesion (Black)], 019: [Adjust Toner Adhesion (Cyan)], 020: [Adjust Toner Adhesion (Mgenta)] and 021: [Adjust Toner Adhesion (Yellow)] by one step.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Increase the value an additional one step.

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

4In [Advanced Settings] for the custom paper, adjust the fusing heat roller temperature.

<Printing in full color>

Decrease the value in 088: [Fusing Heat Roller Temp. Adjust.: FC] by 5 degrees.

<Printing in black and white>

Decrease the value in 089: [Fusing Heat Roller Temp. Adjust.: B&W] by 5 degrees.

5Print the image. Has the problem been resolved?

Yes

Finished!

No

Decrease the temperature an additional 5 degrees. If the problem persists, contact your service representative.