Skip header
 

Solution:

1In [Advanced Settings] for the custom paper, adjust the fusing heat roller temperature.

<Printing in full color>

Decrease the value in 088: [Fusing Heat Roller Temp. Adjust.: FC] by 5 degrees.

<Printing in black and white>

Decrease the value in 089: [Fusing Heat Roller Temp. Adjust.: B&W] by 5 degrees.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Decrease the value by 5 degrees in 088: [Fusing Heat Roller Temp. Adjust.: FC] or 089: [Fusing Heat Roller Temp. Adjust.: B&W].

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Set 119: [Process Speed Setting] to [Low].

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Decrease the value by 5 degrees in 088: [Fusing Heat Roller Temp. Adjust.: FC] or 089: [Fusing Heat Roller Temp. Adjust.: B&W].

5Print the image. Has the problem been resolved?

Yes

Finished!

No

Decrease the value by 5 degrees in 088: [Fusing Heat Roller Temp. Adjust.: FC] or 089: [Fusing Heat Roller Temp. Adjust.: B&W].

6Print the image. Has the problem been resolved?

Yes

Finished!

No

Contact your service representative.

Note