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Solution:

Adjust the paper transfer roller voltage.

1In [Advanced Settings] for the custom paper, increase the value in 043: [Paper Transfer Current: FC: Side 1] or 044: [Paper Transfer Current: FC: Side 2] by -20 microA.

Eg., -100 microA to -120 microA

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

3Does other than black become faint?

Yes

Finished!

No

Go to the next step.

4Increase the value in 043: [Paper Transfer Current: FC: Side 1] or 044: [Paper Transfer Current: FC: Side 2] by -20 microA.

Eg., -120 microA to -100 microA

5Print the image. Has the problem been resolved?

Yes

Finished!

No

Decrease the value in 087: [Paper Transfer High Pressure Mode] by one step. If [High] is selected, change the value to [Standard]. If [Standard] is selected, change the value to [Low]. If [Low] is selected, change the value to [Off].

6Print the image. Has the problem been resolved?

Yes

Finished!

No

Contact your service representative.

Note