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Solution:

Carry out the following sequence of procedures. Terminate the sequence as soon as the problem is resolved.

Procedure 1: Specifying the area to be adjusted

1Measure by a ruler or other device the length (in mm) of the area from the trailing edge of the paper where the print is faint or dense.

2In [Advanced Settings] for the custom paper, specify the area to apply the paper transfer current at the trailing edge of the paper values.

<Printing in black and white>

In 042: [Ppr Transfer Current Trail Edg Dist: BW] or 068: [Paper Transfer AC: Trail Edg Dist: B&W], enter the value which is 10 mm higher than the value measured in Step 1.

<Printing in full color>

In 048: [Ppr Transfer Current Trail Edg Dist: FC] or 071: [Paper Transfer AC: Trail Edg Dist: FC], enter the value which is 10 mm higher than the value measured in Step 1.

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Proceed to "Procedure 2: Increasing the current".

Procedure 2: Increasing the current

1In [Advanced Settings] for the custom paper, make a note of the following values:

<Printing in black and white>

041: [Paper Transfer Current; Trail Edge: B&W], 066: [Paper Transfer AC: Trail Edge AC: B&W], and 067: [Paper Transfer AC: Trail Edge DC: B&W]

<Printing in full color>

047: [Paper Transfer Current; Trail Edge: FC], 069: [Paper Transfer AC: Trail Edge AC: FC], and 070: [Paper Transfer AC: Trail Edge DC: FC]

2Increase these values by 10 percentage points.

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Increase the value by 5 percentage points.

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Proceed to "Procedure 3: Decreasing the current".

Procedure 3: Decreasing the current

1In [Advanced Settings] for the custom paper, make a note of the following values:

<Printing in black and white>

041: [Paper Transfer Current; Trail Edge: B&W], 066: [Paper Transfer AC: Trail Edge AC: B&W], and 067: [Paper Transfer AC: Trail Edge DC: B&W]

<Printing in full color>

047: [Paper Transfer Current; Trail Edge: FC], 069: [Paper Transfer AC: Trail Edge AC: FC], and 070: [Paper Transfer AC: Trail Edge DC: FC]

2Decrease the value by 10 percentage points.

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Decrease the value by 5 percentage points.

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Contact your service representative.