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Solution:

Carry out the following sequence of procedures. Terminate the sequence as soon as the problem is resolved.

Procedure 1: Adjusting the gap of paper transfer

1In [Advanced Settings] for the custom paper, check the present value in 084: [Adjust Gap of Paper Transfer].

2Increase the value in 084: [Adjust Gap of Paper Transfer] by one step.

If [Off] is selected, change the value to [Small Gap]. If [Small Gap] is selected, change the value to [Medium Gap]. If [Medium Gap] is selected, change the value to [Large Gap].

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Repeat Steps 2 to 3. If the problem persists even though you have set 084: [Adjust Gap of Paper Transfer] to [Large Gap], revert the setting to the one in Step 1, and then proceed to "Procedure 2: Changing process speed".

Procedure 2: Changing process speed

1Set 119: [Process Speed Setting] to [Low] in [Advanced Settings] for the custom paper.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

If the problem persists, set 119: [Process Speed Setting] to [High], then proceed to "Procedure 3: Adjusting intervals between sheets".

Procedure 3: Adjusting intervals between sheets

1In [Advanced Settings] for the custom paper, adjust the value in 126: [CPM Adjustment].

Adjust the length of intervals between sheets to move streaked areas to areas with no print image or intervals between sheets. For instance, when performing black-and-white printing on A3 paper, set this value to 54 percentage points to move the streak to the interval between sheets.