Clearing a user's print volume counter or increasing a user's print volume limit allows the user to continue printing beyond his/her original print volume limit.
Log in as the user administrator from Web Image Monitor.
Point to [Device Management], and then click [Address Book].
Select the user you want to clear the print volume use counter.
Click [Detail Input], and then click [Change].
Click [Clear] for [Volume Used].
Click [OK] twice.
Log out.