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Solution:

Straighten out the sheet by decurling it upward.

1Load the sheets the other way up.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

To follow the steps below, attach the decurler unit.

3In the [Machine: Paper Feed/ Output] group on the [Adjustment Settings for Skilled Operators] menu, set 0304: [Adjust Paper Curl] to [Adjust curl icon Curl: Weak].

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

5Set 0304: [Adjust Paper Curl] to [Adjust curl icon Curl: Strong].

6Print the image. Has the problem been resolved?

Yes

Finished!

No

Contact your service representative.