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Solution:

1Load the paper the other way up.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

To follow the steps below, attach the decurler unit.

3In the [Machine: Paper Feed/ Output] group on the [Adjustment Settings for Skilled Operators] menu, set 0304: [Adjust Paper Curl] to "Adjust Curl".

To control the level of decurling, select "Weak" if the present setting is "Off" or "Strong" if the present value is "Weak".

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Contact your service representative.

Note

  • This folding error will not occur if uncurled paper is used or sheets that curl downward.