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Solution:

1Turn the paper in the paper tray upside down.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Reload with new paper.

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Reload the paper to be delivered from its long edge.

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Contact your service representative.