Skip header
 

Solution:

1In [Advanced Settings] for the custom paper you are using, adjust the fusing heat roller temperature.

<Printing in full color/Printing in full color including the clear toner while the special color is not set to high quality>

Increase the value in 085: [Fusing Heat Roller Temp. Adjust.: Prod.] by 5°C

<Printing in full color including the clear toner and the special color is set to high quality/printing in full color including the white toner>

Increase the value in 086: [Fusing Heat Roller Temp. Adjust.: Qual.] by 5°C

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Repeat Steps 1 to 2. If the problem persists even if you increase the temperature to 185°C, contact your service representative.

Note

  • After performing the solution, it is recommended to perform the color calibration of the external controller.