Carry out the following sequence of procedures. Terminate the sequence as soon as the problem is resolved.
Procedure (a): Adjust the heat roller temperature
Performing this procedure will decrease throughput.
In [Advanced Settings] for the custom paper you are using, adjust the fusing heat roller temperature.
<Printing in full color including the clear toner while the special color is not set to high quality>
Decrease the value in 085: [Fusing Heat Roller Temp. Adjust.: Prod.] by 5°C.
<Printing in full color including the clear toner and the special color is set to high quality/printing in full color including the white toner>
Decrease the value in 086: [Fusing Heat Roller Temp. Adjust.: Qual.] 5°C.
If decreased values affect fusibility, image glossiness may lower.
Print 10 sheets of paper with wavy density fluctuation. Has the problem been solved?
Yes |
Finished! |
No |
Contact your service representative. |
Procedure (b): Adjust the mask width
In [Advanced Settings] for the custom paper you are using, check the value in "Adjust erase margin of leading edge".
<Printing in full color/Printing in black and white/Printing in full color including the clear toner while the special color is not set to high quality>
Select 009: [Adj. Erase Margin of Leadg. Edge: Prod.].
<Printing in full color including the clear toner and the special color is set to high quality/printing in full color including the white toner>
Select 010: [Adj. Erase Margin of Leadg. Edge: Qual.].
Adjust the value in "Adjust erase margin of trailing edge".
<Printing in full color/Printing in black and white/Printing in full color including the clear toner while the special color is not set to high quality>
Add 1 increment to the value checked in Step 1 and enter it in 011: [Adj. Erase Margin of Trailg. Edge: Prod.].
<Printing in full color including the clear toner and the special color is set to high quality/printing in full color including the white toner>
Add 1 increment to the value checked in Step 1 and enter it in 012: [Adj. Erase Marg. Of Trailg. Edge: Qual.].
Print 10 sheets of paper with wavy density fluctuation. Has the problem been solved?
Yes |
Finished! |
No |
Contact your service representative. |
After performing the solution, it is recommended to perform the color calibration of the external controller.