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Solution:

1In the [Machine: Image Quality] group on the [Adjustment Settings for Skilled Operators] menu, select 0201: [Adjust Image Density/ DEMS] and execute [Image Density Adjustment: Manual Execute].

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Register the paper in the custom paper profile.

3Configure the following settings in [Advanced Settings] for the custom paper you are using.

<Printing in black and white>

Decrease the value in 022: [Image Transfer Current: B&W] by 5 microA.

If the image becomes worse, increase the value by 5 microA.

<Full color printing or full color + special color>

Decrease the value in 023: [Image Transfer Current: FC: Black], 024: [Image Transfer Current: FC: Cyan], 025: [Image Transfer Current: FC: Magenta], 026: [Image Transfer Current: FC: Yellow] or 027: [Image Transfer Current: FC: Special] by 5 microA.

If the image becomes worse, increase the value by 5 microA.

<Printing in special color only>

Decrease the value in 028: [Image Transfer Current: Special] by 5 microA.

If the image becomes worse, increase the value by 5 microA.

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Contact your service representative.

Note

  • After performing the solution, it is recommended to perform the color calibration of the external controller.

  • When outline characters are printed, thick ghosting appears.

  • Special color mode is available for Pro C7100X, Pro C7110X, Pro C7100SX, and Pro C7110SX.