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Solution:

1In [Advanced Settings] for the custom paper you are using, select 023: [Image Transfer Current: FC: Black].

2Decrease the value by 5 microA.

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Repeat Steps 2 to 3. If the problem persists even if you lower the value to -15 microA, contact your service representative.

Note

  • After performing the solution, it is recommended to perform the color calibration of the external controller.