Top Page > Troubleshooting: TCRU/ORU > Image Quality Problem: Full Page > Uneven Density > Uneven Density (Textured Paper) > Solution:

Solution:

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In [Advanced Settings] for the registered custom paper preset, adjust the paper transfer voltage applied in Textured Paper mode by referring to the following table:

Print Mode	Setting Items
Black-and-white printing	050: [Txt Ppr: Ppr Trns Voltage: B&W: Side 1]
Black-and-white printing	051: [Txt Ppr: Ppr Trns Voltage: B&W: Side 2]
Full color printing or full color + special color	052: [Txt Ppr: Paper Trnsf Voltage: FC: Side 1]
	053: [Txt Ppr: Paper Trnsf Voltage: FC: Side 2]
	054: [Txt. Pp.: Pp. Trn. Vl.: FC: Sd. 1: Qul.]
	055: [Txt. Pp.: Pp. Trn. Vl.: FC: Sd. 2: Qul.]
Special color printing	056: [Txt Ppr: Paper Trnsf Voltage: S: Side 1]
Special color printing	057: [Txt Ppr: Paper Trnsf Voltage: S: Side 2]

If white spots appear on an embossed surface

Increase the voltage by 0.2 kV.

Print the image. Has the problem been resolved?

Yes	Finish!
No	Keep increasing the voltage by 0.2 kV until the problem is resolved.

Repeat Step 2. If printing is too dense, see "If printing on an embossed surface is dense".

If the problem persists, contact your service representative.

If printing on an embossed surface is dense

Decrease the voltage by 0.2 kV.

Print the image. Has the problem been resolved?

Yes	Finish!
No	Keep decreasing the voltage by 0.2 kV until the problem is resolved.

Repeat Step 2. If white spots appear, see "If white spots appear on an embossed surface".

If the problem persists, contact your service representative.

If the problem persists, the developer may have deteriorated. In the [Machine: Maintenance] group on the [Adjustment Settings for Skilled Operators] menu, execute 0515: [Execute Developer Refreshing].
Special color mode is available for Pro C7100X, Pro C7110X, Pro C7100SX, and Pro C7110SX.

Paper Weight 3 or lower is used

Set 049: [Textured Paper Mode] to [On] in [Advanced Settings] for the custom paper you are using.

Print the image. Has the problem been resolved?

Yes	Finished!
No	Go to the next step.

Does a paper jam (J032) occur?

Yes	Perform the solution for mottling. For details, see Mottling.
No	Depending on the problem with the printed image, perform the solution specified in "If white spots appear on an embossed surface" or "If printing on an embossed surface is dense".

After performing the solution, it is recommended to perform the color calibration of the external controller.