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Solution:

The solution depends on whether the area within 90 mm (3.5 inches) of the trailing edge is denser or fainter.

<If the area within 90 mm (3.5 inches) of the trailing edge is fainter>

1In [Advanced Settings] for the custom paper you are using, select 015: [Transfer Timing Roller Feed Speed Adj]. Check the present value. Is it higher than +0.5%?

Yes

Contact your service representative.

No

Increase the value by 0.1 percentage point.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Repeat Steps 1 and 2. If the problem persists even though you have increased the value to +0.5%, contact your service representative.

<If the area within 90 mm (3.5 inches) of the trailing edge is denser>

1In [Advanced Settings] for the custom paper you are using, select 015: [Transfer Timing Roller Feed Speed Adj]. Check the present value. Is it higher than -0.5%?

Yes

Contact your service representative.

No

Decrease the value by 0.1 percentage point.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Repeat Steps 1 and 2. If the problem persists even though you have decreased the value to -0.5%, contact your service representative.

Note

  • After performing the solution, it is recommended to perform the color calibration of the external controller.