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Solution:

1Increase the value by 5 microA in 023: [Image Transfer Current: FC: Black] in [Advanced Settings] for the custom paper you are using.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Increase the value by 2 microA.

3Print the image. If a color other than black is affected, increase the value by 2 microA.

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Contact your service representative.

Note

  • After performing the solution, it is recommended to perform the color calibration of the external controller.