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If the printed image is dense, perform the solution specified in (a) "Decreasing the toner adhesion".
In all other cases, perform the solution specified in (b) "Adjusting the paper transfer feed speed".
If neither of the solutions specified in (a) "Decreasing the toner adhesion" and (b) "Adjusting the paper transfer feed speed" is effective in solving the problem, perform the solution specified in (c) "Adjusting the environment".
(a) Decreasing the toner adhesion
In the [Machine: Image Quality] group on the [Adjustment Settings for Skilled Operators] menu, select 0201: [Adjust Image Density/ DEMS] and execute [Image Density Adjustment: Manual Execute].
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Go to the next step. |
In [Advanced Settings] for the custom paper you are using, select 017: [Adjust Toner Adhesion (Black)], 018: [Adjust Toner Adhesion (Cyan)], 019: [Adjust Toner Adhesion (Mgenta)], 020: [Adjust Toner Adhesion (Yellow)], or 021: [Adjust Toner Adhesion (Special)] and reduce the value.
Decrease the all colors' value by the same amount.
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Proceed to "(b) Adjusting the paper transfer feed speed adjustment" or "(c) Adjusting the environment". If the problem persists, contact your service representative. |
(b) Adjusting the paper transfer feed speed
In [Advanced Settings] for the custom paper you are using, select 016: [Paper Transfer Feed Speed Adjustment] and reduce the value by 0.1.
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Repeat Step 1. If the problem persists even if you lower the value to -0.5, proceed to "(a) Decreasing the toner adhesion" or "(c) Adjusting the environment". |
(c) Adjusting the environment
Perform the following solution within the permissible range:
Lower the temperature and humidity.
Change to non-slippery paper.
Decreasing the process speed may produce either or both of the following side effects:
Reduction in yields
Occurrence of fusing blisters
After performing the solution, it is recommended to perform the color calibration of the external controller.
Special color mode is available for Pro C7100X, Pro C7110X, Pro C7100SX, and Pro C7110SX.
