Previous
In [Advanced Settings] for the custom paper you are using, adjust the fusing heat roller temperature.
<Printing in full color/Printing in full color including the clear toner while the special color is not set to high quality>
Increase the value in 085: [Fusing Heat Roller Temp. Adjust.: Prod.] by 5°C.
<Printing in full color including the clear toner and the special color is set to high quality/printing in full color including the white toner>
Increase the value in 086: [Fusing Heat Roller Temp. Adjust.: Qual.] by 5°C.
Print 20 sheets of the image, then another 10. Does this eliminate the problem?
Yes |
Finished! |
No |
Go to the next step. |
Increase the temperature an additional 5°C in 085: [Fusing Heat Roller Temp. Adjust.: Prod.] or 086: [Fusing Heat Roller Temp. Adjust.: Qual.].
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Go to the next step. |
Have changes to the settings resulted in glossy lines or paper misfeed?
Yes |
Decrease the temperature by 10°C, and then go to the next step. |
No |
Go to the next step. |
In [Advanced Settings] for the custom paper you are using, adjust the cleaning web motor interval.
<Printing in full color/Printing in full color including the clear toner while the special color is not set to high quality>
Set the value in 099: [Adjust Cleang. Web Mtr. Intrvl.: Prod.] to -30°C.
<Printing in full color including the clear toner and the special color is set to high quality/printing in full color including the white toner>
Set the value in 100: [Adjust Cleang. Web Mtr. Intrvl.: Qual.] to -30°C.
Print 20 sheets of the image, then another 10. Does this eliminate the problem?
Yes |
Finished! |
No |
Go to the next step. |
Set 099: [Adjust Cleang. Web Mtr. Intrvl.: Prod.] or 100: [Adjust Cleang. Web Mtr. Intrvl.: Qual.] to -60% in [Advanced Settings] for the custom paper you are using.
Print 20 sheets of the image, then another 10. Does this eliminate the problem?
Yes |
Finished! |
No |
Go to the next step. |
Set 099: [Adjust Cleang. Web Mtr. Intrvl.: Prod.] or 100: [Adjust Cleang. Web Mtr. Intrvl.: Qual.] to -75% in [Advanced Settings] for the custom paper you are using.
If the problem persists, contact your service representative.
Decreasing the value in 099: [Adjust Cleang. Web Mtr. Intrvl.: Prod.] or 100: [Adjust Cleang. Web Mtr. Intrvl.: Qual.] will shorten the replacement cycle of the cleaning web.
After performing the solution, it is recommended to perform the color calibration of the external controller.
