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Solutions:

Configure the following settings in [Advanced Settings] for the custom paper you are using.

<Printing in black and white>

Increase the value in 029: [Paper Transfer Current: B&W: Side 1] or 030: [Paper Transfer Current: B&W: Side 2] by -20 microA.

Eg., -100 microA to -120 microA

<Printing in full color/Printing in full color including the clear toner while the special color is not set to high quality>

Increase the value in 035: [Paper Transfer Current: FC: Side 1] or 036: [Paper Transfer Current: FC: Side 2] by -20 microA.

Eg., -100 microA to -120 microA

<Printing in full color including the clear toner and the special color is set to high quality/printing in full color including the white toner>

Increase the value in 037: [Paper Trnsfr. Current: FC: Side 1: Qual.] or 038: [Paper Trnsfr. Current: FC: Side 2: Qual.] by -20 microA.

Eg., -100 microA to -120 microA

Note

  • After performing the solution, it is recommended to perform the color calibration of the external controller.