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Configure the following settings in [Advanced Settings] for the custom paper you are using.
<Printing in full color/Printing in full color including the clear toner while the special color is not set to high quality>
Select 085: [Fusing Heat Roller Temp. Adjust.: Prod.] and increase the temperature by 5°C.
<Printing in full color including the clear toner and the special color is set to high quality/printing in full color including the white toner>
Select 086: [Fusing Heat Roller Temp. Adjust.: Qual.] and increase the temperature by 5°C.
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Go to the next step. |
In [Advanced Settings] for the custom paper you are using, slow down the process speed.
If the present value is [High], select [Middle]. If it is [Middle], select [Low].
<Printing in full color/Printing in full color including the clear toner while the special color is not set to high quality>
Select 127: [Process Speed Setting: Productivity].
<Printing in full color including the clear toner and the special color is set to high quality/printing in full color including the white toner>
Select 128: [Process Speed Setting: Quality].
Decrease the fusing heat roller temperature, depending on the value in "Process Speed Setting".
[Middle] |
Decrease the value in 085: [Fusing Heat Roller Temp. Adjust.: Prod.] or 086: [Fusing Heat Roller Temp. Adjust.: Qual.] by 5°C. |
[Low] |
Decrease the value in 085: [Fusing Heat Roller Temp. Adjust.: Prod.] or 086: [Fusing Heat Roller Temp. Adjust.: Qual.] by 10°C. |
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Contact your service representative. |
After performing the solution, it is recommended to perform the color calibration of the external controller.
