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To identify the affected color, print three full-page, solid-fill A3 or DLT sheets for each of white and black, and three full-page, halftone A3 or DLT sheets for each of cyan, magenta, and yellow.
Detach the charge unit of the affected color and wipe the charge roller with a dry rag to remove the stain.
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Replace the charge unit. |
If white streaks appear at 189 or 40 mm (7.5 or 1.6 inches) intervals, carry out the procedure in see Black (color) Spots (1).
After performing the solution, it is recommended to perform the color calibration of the external controller.
Do not use ethanol or any other organic solvent to clean the charge roller. Otherwise it may cause damage to the charge roller.
