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Checking Error Logs

If files could not be stored due to printing errors, identify the cause of the errors by checking the error log on the control panel.

Important

  • The most recent 30 errors are stored in the error log. If a new error is added when there are 30 errors already stored, the oldest error is deleted. However, if the oldest error is a Sample Print, Locked Print, Hold Print, or Stored Print error, it is not deleted. The error is stored separately until the number of errors reaches 30.

  • If the main power switch is turned off, the log is deleted.

  • For SP 4520DN, you cannot view [Error Log] on the Simple Screen.

SP 4510DN

Press [Option], and then select setting items using the [Down arrow key ] or [Up arrow key ] key.

1Select [Error Log] Press [OK]

2Select a type of print jobs Press [OK]

3Select the error log you want to check.

SP 4520DN

1Press the [Printer] icon on the [Home] screen.

2Display the error log.

[Other Functions] [Error Log]

3Select the error log you want to check, and then press [Details].