Before turning the main power switch off, see "Turning On/Off the Power", Getting Started.
Message |
Causes |
Solutions |
---|---|---|
“Cannot connect with the wireless card. Turn the main power switch off, then check the card.” (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) |
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Turn off the main power switch, and then confirm the wireless LAN board is inserted correctly. And then, turn on the main power switch again. If the message appears again, contact your service representative. |
“Cannot connect with the Bluetooth interface. Check the Bluetooth interface.” |
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Turn off the main power switch, and then confirm that the Bluetooth interface unit was installed correctly. And then, turn on the main power switch again. If the message appears again, contact your service representative. |
“Hardware Problem: Ethernet” |
An error has occurred in the Ethernet interface. |
Turn off the main power switch, and then back on again. If the message appears again, contact your service representative. |
“Hardware Problem: HDD” |
An error has occurred in the hard disk. |
Turn off the main power switch, and then back on again. If the message appears again, contact your service representative. |
“Par. I/F board has a problem.” |
An error has occurred in the IEEE 1284 interface board. |
Turn off the main power switch, and then back on again. If the message appears again, contact your service representative. |
“Hardware Problem: USB” |
An error has occurred in the USB interface. |
Turn off the main power switch, and then back on again. If the message appears again, contact your service representative. |
“Hardware Problem: Wireless Card” (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) |
The wireless LAN board can be accessed, but an error was detected. |
Turn off the main power switch, and then confirm the wireless LAN board is inserted correctly. And then, turn on the main power switch again. If the message appears again, contact your service representative. |
“Hardware Problem: Wireless Card” (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) |
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Turn off the main power switch, and then confirm the Bluetooth interface unit is inserted correctly. And then, turn on the main power switch again. If the message appears again, contact your service representative. |
“Out of paper in n. Load paper of the following size and type. To cancel the current job, press [Job Reset].” (A figure is placed at n.) |
The printer driver settings are incorrect or the tray does not contain paper of the size selected in the printer driver. |
Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the tray. For details about how to change the paper size, see "Changing the Paper Size", Paper Specifications and Adding Paper. |
“Tray setg. do not match spcfd siz&typ. Select new tray or use siz&typ below.” |
The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver. |
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“n ppr siz msmtch Select new tray or use ppr size below.” (A tray name is placed at n.) |
The size of the paper in the tray does not match the paper size specified in the printer driver. |
Select a tray containing paper that is the same size as the specified paper size. |
“Printer font error.” |
An error has occurred in the font settings. |
Contact your service representative. |
“Problems with the wireless board. Please call service.” (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless board".) |
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Check that the Bluetooth interface unit or wireless LAN board is installed properly, or contact your service representative. |
“The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted.” |
You have tried to delete files without the authority to do so. |
To check your access permission for stored documents, or to delete a document you do not have permission to delete, see Security Guide. |
“Cannot print because both the main and designation (chapter) sheets are set to the same paper tray. Press [Job Reset] to cancel the job.” |
The tray selected for other pages is the same as the one for slip sheets. |
Reset the job. Be sure the tray you select for slip sheets is not providing paper for other pages. |
“Updating the destination list... Please wait. Specified destination(s) or sender's name has been cleared.” |
The destination list is being updated from the network using Web Image Monitor. |
Wait until the message disappears. Do not turn off the main power switch while this message is displayed. Depending on the number of destinations to be updated, there may be some delay before you can resume operation. Operations are not possible while this message is displayed. |
“You do not have the privileges to use this function.” |
The logged in user name does not have permission for the selected function. |
For details about how to set permissions, see Security Guide. |
Message |
Causes |
Solutions |
---|---|---|
“Unable to access the specified memory storage device.” |
The memory device used cannot be recognized. |
For details about the recommended memory devices for the Direct printing function from memory storage device(s), contact your service representative. The USB flash memory that features password protection or other security features may not work normally. |
“Exceeded the limit value for total data size of the selected files. Cannot select more files.” |
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Files or groups of files larger than 1 GB cannot be printed.
You cannot select 999 files or more at the same time. You cannot select files of different formats at the same time. |