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Before turning off the power, see "Turning On/Off the Power", Getting Started.
Messages |
Causes |
Solutions |
|---|---|---|
“Hardware Problem: Ethernet” |
An error has occurred in the Ethernet interface. |
Turn off the power, and then back on again. If the message appears again, contact your service representative. |
“Hardware Problem: HDD” |
An error has occurred in the hard disk. |
Turn off the power, and then back on again. If the message appears again, contact your service representative. |
“Hardware Problem: USB” |
An error has occurred in the USB interface. |
Turn off the power, and then back on again. If the message appears again, contact your service representative. |
“Hardware Problem: Wireless Card” (A "wireless LAN board" is referred to as a "wireless card".) |
The wireless LAN board can be accessed, but an error was detected. |
Turn off the power, and then confirm the wireless LAN board is inserted correctly. After confirmation, turn on the power again. If the message appears again, contact your service representative. |
“Load following paper in n. To cancel job, press [Job Reset].” (A figure is placed at n.) |
The printer driver settings are incorrect or the tray does not contain paper of the size selected in the printer driver. |
Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how to change the paper size, see "Changing the Paper Size", Paper Specifications and Adding Paper. |
“Paper size and type are mismatched. Select another tray from the following and press [Continue]. To cancel job, press [Job Reset]. Paper size and type can also be changed in User Tools.” |
The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver. |
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“Paper size of n is mismatched. Select another tray from the following and press [Continue]. Paper type can also be changed in User Tools.” (A tray name is placed at n.) |
The size of the paper in the tray does not match the paper size specified in the printer driver. |
Select a tray containing paper that is the same size as the specified paper size. |
“Printer font error.” |
An error has occurred in the font settings. |
Contact your service representative. |
“Cannot print because both the main and designation (chapter) sheets are set to the same paper tray. Press [Job Reset] to cancel the job. To print the job again specify different trays.” |
The tray selected for other pages is the same as the one for slip sheets. |
Reset the job. Be sure the tray you select for slip sheets is not providing paper for other pages. |
