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The problems related to the Machine

Problems

Causes

Solutions

The machine does not turn on.

The AC adapter is not connected correctly.

  • Check that the cord of the AC adapter is connected to the machine.

  • Check that the AC adapter is connected to the AC outlet correctly.

For details about how to connect the AC adapter, see Connecting the AC Adapter.

The machine does not turn on.

The battery is running low on power.

Connect the AC adapter to recharge the battery.

The screen does not change after the startup screen is displayed.

The machine is starting.

If this machine does not start within two minutes of pressing the [Power] key/ Icon illustration, press and hold the [Power] key/ Icon illustration down for at least four seconds to turn it off, and then turn the machine back on.

If the machine still does not start, contact the support desk.

Firmware Update screen is displayed when turn on the machine.

If a required firmware update is detected. You cannot start a meeting or accept a registration request until the update is complete.

Check the update information, and then start the update immediately.