When There Is a Problem Scanning or Storing Originals

“Cannot detect original size. Select scan size.”

The machine failed to detect the size of the original.

• Place the original correctly.

• Specify the scan size, and then place the originals again. For details about the settings for when fax function is being used, see "Scan Settings", Fax.

• When placing an original directly on the exposure glass, the lifting/lowering action of the exposure glass cover or the ADF triggers the automatic original size detection process. Lift the exposure glass cover or the ADF 30 degrees or more.

“Captured file exceeded max. number of pages per file. Cannot send the scanned data.”

The maximum number of pages per file has been exceeded.

Reduce the number of pages in the transmitted file, and then resend the file. For details about the maximum number of pages per file, see "Storage Function", Scan.

“Original(s) is being scanned for a different function.”

Another function of the machine is being used.

Cancel the job in progress. Press [Exit], and then press the [Stop] key. Follow the instructions in the message that appears and exit the function that is running.