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Unlocking a Locked Print File

Only the file administrator can unlock files.

If you specify [On] for "Enhance File Protection", the file will be locked and become inaccessible if an invalid password is entered 10 times. This section explains how to unlock files.

"Enhance File Protection" is one of the extended security functions. For details about this and other extended security functions, see Specifying the Extended Security Functions.

1Log in as the file administrator from the control panel.

2Close the initial settings screen.

  • When using the standard operation panel

    Press the [User Tools/Counter] key.

  • When using the Smart Operation Panel

    Press [User Tools/Counter] (Operation panel screen illustration) on the top right of the screen.

If the message “You do not have the privileges to use this function.” appears, press [Exit].

3Press the [Home] key on the control panel, and press the [Printer] icon on the screen.

4Press [Print Jobs].

5Press [Locked Print Job].

6Select the file.

The filelock icon appears next to a file locked by the Enhance File Protection function.

7Press [Unlock File].

Operation panel screen illustration

8Press [Yes].

The filelock icon disappears.

9Log out.


  • This can also be specified via Web Image Monitor. For details, see Web Image Monitor Help.